Privacy Policy

1. Introduction

Welcome to D2Zone's Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our digital marketplace services. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (Name, email address, phone number)
  • Account credentials and profile information
  • Payment and billing information
  • Order history and purchase preferences
  • Communication preferences and feedback
  • Device information and IP address
  • Usage data and website interactions

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our digital marketplace services
  • To process your orders, payments, and digital product deliveries
  • To communicate with you about your account and orders
  • To send you marketing communications (with your explicit consent)
  • To improve our services, website functionality, and user experience
  • To prevent fraud and ensure platform security
  • To comply with legal obligations and resolve disputes

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With trusted third-party service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or acquisition
  • With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, and regular security audits.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access your personal information and data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict data processing
  • Withdraw consent for data processing
  • Data portability (receive your data in a structured format)
  • Opt-out of marketing communications

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@d2zone.com

Phone: +91 6306145930

Address: D2Zone Digital Marketplace, Tech City, India

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Last Updated: December 2024

This Privacy Policy is effective as of the date of last update and applies to all information collected by D2Zone.